Managed IT Services
Instead of waiting for something to break and then fix it we offer an unlimited monthly support plan for a flat rate. This is a more cost effective approach to providing fully managed day to day IT support services. We provide a 24/7 help desk for your staff and remote users. Our team will proactively manage and monitor your company’s computers and systems round-the-clock. We do this by using a remote monitoring software that will send us alerts and prevent problems before they happen. This helps in minimizing network downtime.
VoIP Phones— Cloud PBX
A cloud-based business phone system that offers enterprise-grade calling features, improves reliability, and enables mobile users—while cutting your phone bills by over 50%.
Rich, enterprise-grade calling features
Powerful web-based control panel
Easy to manage and scale
24/7 support and a 99.999% uptime SLA
Compatible with Office 365
*Product and feature availability may vary by region.
Microsoft Cloud Solutions
Microsoft Office 365 is the cloud based email which includes online versions of your favorite Office applications. The newest component of Office 365, Microsoft Teams is the team collaboration solution to allow document sharing, organization calendaring, remote desktops, instant video or audio conferencing and many more functions. Migrating a company to Office 365 is a complex multi-phased project that requires experience in Project Management, Technical Consulting, and Technical Support. Millennium Knight is your go-to IT Team for this migration.
Disaster Recovery — Backup
In most cases, the best solutions involve both backups and disaster recovery.
A solid backup plan that keeps your data accessible is helpful for minor disruptions, but without a larger, more comprehensive strategy, can cause all sorts of problems for your company. For instance, if your business collects, stores or transmits information that requires strict PCI DSS or HIPAA compliance, you will want to make sure those files are properly backed up and accessible in the event of a disaster—which might not be possible with basic backup solutions.
We help you do your homework and determine the best strategy for your company. Because it’s not a question of if, but when you’ll need to recover from an unplanned outage.